The Virtual IT Director can help you and your organisation with many areas of IT that often fall outside the scope of your IT break / fix support contract. I’ve noted down some of these below and you’ll be pleased to know I stopped myself at 100!

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1. Increase overall Cyber Security
2. Reduce IT overheads
3. Reduce upcoming capital expenditure
4. PCI Compliance questionnaire completion
5. Creation of an IT strategy for growth, acquisitions, mergers and restructuring
6. Creation of a backup strategy
7. Business continuity planning assistance
8. IT Support contract renewal – examine current offering, explore marketplace
9. Cyber Essentials assistance and guidance
10. Cyber Insurance overview and advice
11. Anti-virus renewal guidance – examine current offering, explore marketplace
12. Wi-Fi solutions – examine business requirements, explore marketplace, make recommendations
13. Full independent IT assessment with accompanying report
14. Microsoft licensing audit
15. Microsoft licensing design
16. Help your business explore the cloud / hosted / on-premise marketplace
17. Bespoke programming advice and contacts
18. R&D Tax Credits advice and contacts
19. End user IT admin training
20. End user Microsoft 365 training
21. IT Manager / IT Support training
22. Server ‘First Aid’ training
23. VoIP (Voice over IP) from an IT perspective and help with Digital Switchover 2025
24. The Human Firewall – what, why, how and when
25. Moving to a 24/7 operation IT strategy and considerations
26. What out of hours IT support options are out there and their respective pros and cons
27. Structured cabling – what can be done, what can’t be done, who to call, pitfalls to watch our for, how to reduce costs
28. Data archiving / housekeeping – help with how and why this should be done in every organisation
29. Data Loss Prevention (DLP)
30. GDPR from an IT perspective
31. Website hosting and design advice
32. Microsoft SQL solution design, specification, troubleshooting
33. Technical architect services
34. Single sign on (SSO) guidance and exploration of marketplace
35. Stubborn problem resolution – help with those problems that will simply not go away
36. Remote access strategy assistance
37. Comms room / Server room assessment and recommendations
38. Relocation services
39. An IT presence at your special events
40. A technical presence with an interview panel
41. Project management
42. Network switch design
43. Router and firewall – examine current solution, explore marketplace for other solutions
44. On-premise server design
45. Protecting vulnerable / unsupported applications
46. Penetration testing and vulnerability scanning guidance
47. Troubleshooting infrastructure and application performance issues
48. Cybercrime response strategy planning
49. Emergency data recovery guidance
50. Mobile Device Management (MDM) strategy
51. Anti-spam e-mail scanning
52. Advanced Threat Detection product guidance
53. Dark web password scanning – make aware, discuss, explore marketplace
54. Full Disk Encryption planning
55. Other encryption services
56. Ransomware prevention
57. Password recovery assistance
58. Guidance on multi-factor authentication (MFA) integration and seamless integration
59. How and why to monitor your network 24/7/365
60. Daily task automation guidance
61. A second opinion / a critical friend
62. Internet connectivity design
63. WAN / Site-to-site connectivity design
64. How to work with your IT support provider to get the most out of them
65. High-level advice on CRM, Financials, Payroll, ERP and MRP systems and implementation
66. High level advice and guidance on e-commerce solutions
67. Microsoft Excel solutions
68. How to get the most out of Microsoft 365
69. Printer strategies and options
70. Automated Patch Management guidance
71. Advice on hardware and infrastructure for virtual meetings
72. Consultancy on rolling out IT infrastructure to global offices
73. Temporary holiday and sickness cover for your IT support team
74. Apple products for business – what and why
75. Physical security of IT guidance
76. Options for hardware disposal
77. Registered Charity – software benefits available to you
78. Benefits of Microsoft pre-owned Software
79. Benefits of pre-owned server hardware
80. Remote Desktop topology design and license planning
81. Sharing knowledge of FOC resources available to your business
82. Ruggedised device advice
83. High availability / fault tolerant systems advice and considerations
84. How to improve your return on investment (ROI)
85. Digital transformation – how to get ahead
86. CCTV and Time and Attendance – high level advice
87. Specific Microsoft 365 and Google Workspace security
88. Specific performance troubleshooting with Pegasus Opera
89. Specific performance troubleshooting with Intact iQ
90. IT Accessibility device options
91. Document management and integration with financials
92. IoT (Internet of Things) and BYoD strategies
93. Enterprise level storage options, considerations and strategies
94. How to provide an office-less and server-less environment
95. Which Microsoft 365 SKU is best for you?
96. Guest networks / VLANs / Guest Wi-Fi
97. Active Directory design and troubleshooting
98. Awareness of Microsoft resources available to you
99. Quote comparison service between providers
100. Domain name management